Skip to main content

Contact & FAQ

Have a question about an order or an item? Send us a message and we'll reply by email.

Address

2020 Mannheim Rd #2707, Des Plaines, IL 60018, USA

Frequently asked questions

How do I know an item's condition before buying?
Every product page shows a condition badge (New, Like new, Used – good, or Used – acceptable) and the description calls out any notable wear or missing accessories.
What if an item sells out?
Our stock is finite — once quantity hits zero the listing is marked Sold out automatically. Because items come from liquidation pallets, we usually can't restock the exact same item.
How fast do you ship?
Orders are packed and shipped by our small team, typically within 2–3 business days of payment. See our shipping policy for full details.
Can I return an item?
Yes, within the window described in our refund & returns policy. Because this is clearance stock, please review the condition notes carefully before ordering.